FAQ's

FAQ's

We Answer Some of the Most Commonly Asked Questions  

Here are some answers to some commonly asked questions on our popular eye treatments.

Question: I am interested in eyelash perming but am I concerned that I may suffer a reaction to the product. Is this possible?

Answer: To avoid any chance of a bad reaction, you will need to come along to the salon to have a free patch test at least 48 hours prior to the perming appointment. A small amount of the glue, perming lotion and neutraliser is applied behind the ear. If any redness, itchiness or swelling appears then you will need to contact the salon. Unfortunately this will mean you will not be able to have them permed. Please note that we will not perform this treatment unless you confirm that you have previously had a patch test.

Question: How long does tinting last?

Answer: The tint will last around 3-5 weeks depending on your skincare routine. Makeup removers will take its toll on the tint.

What do I do for a tan and how long does it last?

Exfoliate and do any waxing or shaving the day before. You will wear paper pants for the tan and we would recommend you bring loose dark clothing to go home in. The tan will last for about 5-7 days if looked after correctly ie moisturise, pat skin dry after bath/shower. We would advise to have the tan 1-2 days before the special occasion.

How long does leg hair need to be for waxing?

Leg hair needs to be about 1cm long for waxing.

What is the difference between Gel overlays and tips and the difference between acrylic and gel?

The difference between overlay and tips is gel is applied to the natural nail where tips are glued onto the nail to give the nail length. The difference between gel and acrylic nails is acrylic are less flexible and tend to damage the natural nail where gel nails are more natural.

What do you do in a facial?

When you lie on the bed you are covered with a towel so you feel warm and cosy. Most facials routines include a cleanse, tone and exfoliate, massage and mask. If your not sure which facial you would like you can decide in the consultation with the therapist.

Do I need my open toed sandals for a pedicure?

Yes you do need flip flops or open toed sandals to allow time for your toes to dry.

How long do eyelash extensions last for?

Eyelash extensions can last up to 8 weeks depending on how well you look after them. We recommend you come in every 4 weeks for maintenance.

How long will my eyebrow shape last for?

Your eyebrow shape should last about 3-4 weeks if you have threading they will last 4-6 weeks.

What is the difference between a normal bikini, Brazilian and Hollywood waxing? What do I wear and do I need to trim?

A bikini wax is the hair removed outside you pant line.

High Leg Bikini is slightly in from pant line 

Baby brazilian is about an inch strip down the centre

Brazilian is a finer strip down the centre

A Californian is a strip down the centre and all the hair underneath removed. 

A Hollywood wax is all hair removed. 

We will provide paper pants for you to wear and if the hair is long you will need to trim.

My face is very spotty and oily which facial would I choose.

Caci micro dermabrasion would be a good start. As a salon we offer a skin care consultation service so you could come in for a consultation with one of our therapists so they could analysis your skin and advise the best treatment for you.

Will my nails be rubbish after having gels on or tips? How long a recovery?

When you have gel or tips we advise that you come back to the salon to have them removed correctly followed by a manicure to prevent any damage. 

My skin is very dry which facial would I choose?

We would recommend an Akademikliniken (AK) facial for a dry skin. But again a skin care consultation would be a good idea so we can see and analysis the skin to give you the best advice.

I have ingrowing hairs on my bikini line what can I do?

Exfoliation and moisturising between waxing treatments helps reduce in growing hairs. We also retail a fantastic product called skin doctors ingrow go. You can buy online for £13.50 (See products for more info)

Do men have treatments? Which treatments would best suit them?

Yes we have a number of male clients who come in for a variety of treatments. For example facials, massage, waxing etc.

Why do I need a patch test for an eyelash tint.

We test a small amount behind your ear to make sure you do not react to the tinting product.

I am 40 and my skin has broken out around my mouth and chin area in tiny red spots which are itchy. What can I do I have never had spots before?

We recommend you come in for a consultation so a therapist can look at your skin and advise a treatment. We also have some excellent home care products which you can purchase from reception to continue a good routine at home.

I have sensitive skin can I have a skin peel?

Yes you can have a skin peel it is suitable for all types of skin.There are several light abrasion technologies available. An Ultrasonic Peel provides a far gentler and less aggressive alternative to traditional Microdermabrasion methods of skin exfoliation.

Which treatments would you recommend before I go on holiday and when should I have them.

Our holiday countdown package would be perfect. It includes Pedicure, eyelash and eyebrow tint, eyebrow, underarm and half leg wax. We would recommend to have treatment as close to your holidays as possible maybe 1-2 days before.

What treatments if any can I have when I’m pregnant?

Yes you can have most treatments. We have a mama mio with specialist maternity treatments. However we would recommend that for some treatments you are over 3 months pregnant because of certain oils we use. We also have Maya Abdominal Massage which can be used before throughout and after your pregnancy. (see maya for more info) If you are concerned please ask at reception.

I am very shy and self conscious of my body what relaxing treatment can you recommend which does not show off to much of my body.

All our therapist are sensitive to clients modesty and would not make you feel uncomfortable.

Do you have a late night?

We are open from 9.30am til 9pm Tuesday, Wednesday and Thursdays. We are open Mondays and Fridays til 6pm. Sarurdays we close at 5pm.

I have lots of blackheads what can you recommend?

We have lots of products which can help, AK facial peels are brilliant.

What is maya massage?

Maya abdominal massage (MAM) is a massage technique that specialises in treating gynecological and digestive conditions. It helps guide organs into their right position, improves circulation and relieves physical and emotional congestion. The technique combines ancient Maya wisdom and modern scientific knowledge of the internal organs, ligaments and connective tissue.